notes

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library collection items with attached notes

Raving Fans: A Revolutionary Approach To Customer Service

Submitted by WorkCreatively on Sun, 08/16/2009 - 05:56

Blanchard, K., & Bowles S. (1993). Raving Fans: A Revolutionary Approach To Customer Service.

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Organization Development and Change

Submitted by WorkCreatively on Sun, 08/16/2009 - 05:56

Cummings, T. G., & Worley C. G. (1997). Organization Development and Change.

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Emotional Intelligence: Why It Can Matter More Than IQ

Submitted by WorkCreatively on Sun, 08/16/2009 - 05:56

Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ.

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Breaking the Watch: The Meanings of Retirement in America

Submitted by WorkCreatively on Sun, 08/16/2009 - 05:56

Savishinsky, J. S. (2000). Breaking the Watch: The Meanings of Retirement in America.

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Moral Mazes: The World of Corporate Managers

Submitted by WorkCreatively on Wed, 08/12/2009 - 03:16

Jackall, R. (1989). Moral Mazes: The World of Corporate Managers.

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