Emotional Intelligence: Why It Can Matter More Than IQ

Submitted by WorkCreatively on Sun, 08/16/2009 - 05:56

Printer-friendly version

Title	Emotional Intelligence: Why It Can Matter More Than IQ
Publication Type	Book
Pub Year	1995
Authors	Goleman, D.
Publisher	Bantam
Keywords	psychic trauma, stress
Notes	stress"When emotionally upset, people cannot remember, attend, learn, or make decisions clearly. As one management consultant put it, 'Stress makes people stupid.'" (p. 149) stress"Understandably, the health risks seem greatest for those whose jobs are high in 'strain': having high-pressure performance demands while having no control over how to get the job done (a predicament that gives bus drivers for instance, a high rate of hypertension). For example, in a study of 569 patients with colorectal cancer and a matched comparison group, those who said that in the previous ten years they had experienced severe on-the-job aggravation were five and a half times more likely to have developed the cancer compared to those with no such stress in their lives." (p. 174) psychic traumaAnother level at which relearning goes on, at least for adults, is philosophical. The eternal question of the victim--"Why me?"--needs to be addressed. Being the victim of trauma shatters a person's faith that the world is a place that can be trusted, and that what happens to us in life is justâthat is, that we can have control over our destiny by living a righteous life. The answers to the victim's conundrum, of course, need not be philosophical or religious; the task is to rebuild a system of belief or faith that allows living once again as though the world and the people in it can be trusted.

»