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Yankelovich, D. (1999).  The Magic of Dialogue: Transforming Conflict into Cooperation.
"In traditional hierarchical arrangements, those at the top of the pecking order can afford to be casual about how well they understand those at lower levels. But when people are more equal, they are obliged to make a greater effort to understand each other. If no one is the undisputed boss anymore, and if all insist on having their views respected, it follows that people must understand each other." (p. 18)
Allen, D. (2008).  Making it All Work: Winning at the Game of Work and the Business of Life. 322. Abstract
"But to my thinking there is an inherent fallacy in affirming that 'life' and 'work' are mutually exclusive spheres. The truth is, when you are 'in your zone'—when time has disappeared and you're simply 'on' with whatever you're doing—there is no distinction between 'work' and 'personal'." (p. 58)
[Anonymous] (1972).  Man and the Computer.
Fromm, E. (1970).  Man For Himself: An Inquiry Into the Psychology of Ethics.
"Since modern man experiences himself as both the seller and the commodity to be sold on the market, his self-esteem depends on conditions beyond his control. If he is 'successful,' he is valuable; if he is not, he is worthless." (p. 72)
Stoner, J. A. F., & Freeman R. E. (1989).  Management.
"Rosabeth Kanter has argued that power can easily become institutionalized. Those whom others believe to possess power seem to find it easier to influence other people around them—and thus to garner even more genuine power. By the same token, 'powerlessness' is a difficult condition to overcome." (p. 306)
Schermerhorn, J. R. (1986).  Management for Productivity.
"Structure should accommodate the people within the system. People vary in their skills, interests, needs, personalities. These individual differences must be accommodated by organization structures to maximize support for individual work efforts." (p. 167)
Lauer, C. (2008).  The Management Gurus: lessons from the best management books of all time. (John C. Maxwell, Ed.).
"Finally, the traditional hierarchy—the pyramid structure of almost all organizations—has to be discarded. The traditional top-down method of leadership is wasteful and ineffective because a company's need to innovate continues to conflict with shared assumptions about loyalty and unquestioning obedience. This situation must change." (p. 269)
Hersey, P., & Blanchard K. (1977).  Management of Organizational Behavior : Utilizing Human Resources.
"In our society today, there is almost a built-in expectation in people that physiological and safety needs will be fulfilled. In fact, most people do not generally have to worry about where their next meal will come from or whether they will be protected from the elements or physical danger. They are now more susceptible to motivation from other needs: People want to belong, be recognized as 'somebody', and have a chance to develop to their fullest potential. As William H. Haney has said:
'The managerial practice, therefore, should be geared to the subordinate's current level of maturity with the overall goal of helping him to develop, to require progressively less external control, and to gain more and more self-control. And why would a man want this? Because under these conditions he achieves satisfaction on the job at all levels, primarily the ego and self-fulfillment levels, at which he is the most motivatable.' " (p. 182)
Dale, E. (1969).  Management: Theory and Practice.
"First of all, the chief executive can exercise great powers on legal grounds. The bylaws of most corporations provide for the appointment of a chief executive who has practically full powers except as they are limited by the board of directors.
Secondly, the chief executive can strengthen this power by judicious use of rewards and punishments. Complying subordinates can be given salary increases, bonuses, stock options, benefits of all kinds, and status symbols, such as large offices, free cars, and credit cards. Conversely, he can withhold these and other privileges from subordinates who oppose his views. And he need not resort to discharge to make his displeasure even more evident. He can send men to 'managerial Siberia'—some post where they have nothing of importance to do—or gradually withdraw responsibilities from them until they become disgusted enough to quit. It is not necessary for the chief executive to take drastic steps very often. If he has occasionally done so in the past, few will care to challenge his power." (p. 88)
Frost, P. J., Nord W. R., & Krefting L. A. (2003).  Managerial and organizational reality: stories of life and work.
"Defamation attempts to cut the reformer off from a potentially sympathetic following by attributing his attempts at reform to questionable motives, underlying psychopathology, or gross incompetence. This three-pronged attack is meant to blackmail the reformer into submission and to transform a sympathetic following into a mistrustful crowd of onlookers or an angry mob that feels resentful at having been deceived by the reformer." (p. 331, Rory O'Day)
Hennig, M., & Jardim A. (1977).  The managerial woman.
"It is healthy and natural for all persons, men and women, to live directly in both the instrumental and the affective worlds. The best example we can give to explain what we are talking about is to quote the man who said, 'My boss is the best boss I've ever had. When you go in there and she criticizes your work she makes sure you leave feeling you are a good and valuable person who wrote a bad report.'"
Flory, C. D. (1967).  Managers for tomorrow.
"The motivations for work that stem from the desire to hang on and protect ourselves from real or imaginary attack have one common core—the direction of the motivational force is negative. The aim is to avoid or minimize trouble. Work under such conditions is at best burdensome and at its worst approaches the nightmare fringes of terror. Short-range output may be high, but the endurance of the worker is as yet undetermined." (p. 134)
Randall, C. B. (1967).  Managers for Tomorrow : A Modern Psychological Approach to the Managerial Process.
No matter all of the talk about people's loss of interest in their work, the manager can still count on the desire to do a good job; pride in performance will always exist. However, there are forces, both in the work situation and in our society at large, that limit opportunities to fulfill this motive.
One factor in the work situation is the nature of the job. If the work to be done is dull and unchallenging, the individual can get no real satisfaction from doing it well."
Dobson, M. S., & Dobson D. S. (2000).  Managing Up! : 59 Ways to Build a Career-Advancing Relationship with Your Boss.
"It's obvious that you do bring elements of your true self to the job environment, though some bring more than others. But you aren't and can't be completely be your true self at work." (p. 73)
Genua, R. L. (1992).  Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset.
"...deception is carried out when a group of individuals conspire to ensure that the sanctity of their mission is protected...Quite frequently in government and industry it is a perfectly normal and accepted practice to carry out deception. The intent of deception is to keep the enemy or adversary in the dark to protect and safeguard vital information. It is common practice that is exercised at the highest levels of federal government and the highest levels in the private sector." (p. 166)

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