| Title | Social Intelligence: The New Science of Human Relationships |
| Publication Type | Book |
| Pub Year | 2006 |
| Authors | Goleman, D. |
| Publisher | Random House Publishing Group |
| Keywords | anxiety, caring, leadership, rejection, security |
| Notes |
security, anxiety"Feeling secure, Kohlrieser argues, lets a person focus better on the work at hand, achieve goals, and see obstacles as challenges, not threats. Those who are anxious, in contrast, readily become preoccupied with the specter of failure, fearing that doing poorly will mean they will be rejected or abandoned (in this context, fired)--and so they play it safe." (p. 277) caring"In a survey of employees at seven hundred companies, the majority said that a caring boss was more important to them than how much they earned." (p. 280) leadership"In this sense, leadership boils down to a series of social exchanges in which the leader can drive the other person's emotions into a better or worse state. In high-quality exchanges, the subordinate feels the leader's attention and empathy, support, and positivity. In low-quality exchanges, he feels isolated and threatened." (p. 276) |
| URL | http://books.google.com/books?id=akQLxTM-5_8C |
