Biblio

Sort by: Author Title Type [ Year  (Desc)]
2006
Westhues, K. (2006).  The Envy of Excellence: Administrative Mobbing of High-Achieving Professors.
"The inching-out process is at once structural (affecting the target's social location in the workplace) and psychological (changing the targets conception of self). Structurally, the shift involves the target's increasing absense from social gatherings, and more important, a reduction in the number and importance of positions held in the workplace." (p. 177)

"Far from being merely cognitive, the inching out process encompasses the whole of the target's being. It is a sense of growing ontological apartness from the workplace. When the target is physically near the eliminators, he or she commonly experiences sweating, dizziness, trembling, shortness of breath, dryness of mouth, or heart palpitations—symptoms of stress that usually disappear once away from the workplace." (p. 194)

Levinson, H. (2006).  Harry Levinson on the Psychology of Leadership.
"When people in defeat deny their angry feelings, that denial of underlying, seething anger contributes to the sense of burnout.
If top executives fail to see these problems as serious, they may worsen the situation. If a company offers only palliatives like meditation and relaxation methods—temporarily helpful though they may be—victims of burnout may become further enraged. The sufferers know that their problem has to do with the nature of the job and not their capacity to handle it." (p. 29)
Salmansohn, K. (2006).  How to Succeed in Business Without a Penis: Secrets and Strategies for the Working Woman.
"Dr. Provinc, a professor of neurobiology, psychology, and the anthropology of laughter at the University of Maryland Baltimore County, would most likely agree with me. As he has said already:"
Fashions on laughter change, but one thing that stays the same is you can't laugh at people in power. Laugh at your boss, and you may be the recipient of that practical joke known as the little pink slip.
Axelrod, A. (2006).  Profiles in Audacity: Great Decisions and How They Were Made.
"[Bill] Gate's role in the creation of modern civilization was made possible in part through genetic predisposition, through being in the right place at the right time, and through certain deliberate decisions he made." (p. 124)
Westhues, K., & Baldwin J. A. (2006).  The remedy and prevention of mobbing in higher education : two case studies.
"Far from being a slang expression, mobbing is the scientific term Leymann drew from the ethological studies of Nobel Laureate Konrad Lorenz (1967)1, to describe fanatic ganging up of managers and/or co-workers against a targeted worker, subjection of the target to a barrage of hostile communications, humiliations, threats, and tricks, toward the end of driving the target out of his or her job." (p. 2)
Rath, T. (2006).  Vital Friends: the people you can't afford to live without.
"Undoubtedly, there are thousands of managers in the workplace who have no business bearing the responsibility for developing other people. Most of us have had a boss like this at one point or another. They make you miserable, less productive, and even diminish your physical health. But we have also found thousands of exceptional managers who have the opposite effect, and they have something in common: These great managers care about each of their employees as a real human being, not just a means to an end." (p. 63)
2005
Mead, R. (2005).  International management: cross-cultural dimensions.
"Middle management often feels threatened by lower level autonomy." (p. 132)
Bakke, D. W. (2005).  Joy at work: a revolutionary approach to fun on the job.
"As Rob Lebow and Randy Spitzer wrote in Accountability: Freedom and Responsibility Without Control, 'Too often, appraisal destroys human spirit and, in the span of a 30-minute meeting, can transform a vibrant, highly committed employee into a demoralized, indifferent wallflower who reads the want ads on the weekend....They don't work because most performance appraisal systems are a form of judgement and control.'" (p. 110)
Welch, J., & Welch S. (2005).  Winning.
"The belief is this: every person in the world wants voice and dignity and every person deserves them.
By 'voice,' I mean people want the opportunity to speak their minds and have their ideas, opinions, and feelings heard, regardless of their nationality, gender, age, or culture.
By 'dignity,' I mean people inherently and instinctively want to be respected for their work and effort and individuality." (p. 53)
Williams, K. D., Forgas J. P., & Hippel W. V. (2005).  The Social Outcast: Ostracism, Social Exclusion, Rejection, and Bullying. Abstract
"Ostracism threatens:
  • our need to belong...
  • our need for maintaining high self-esteem, because it carries with it the implicit or explicit accusation that we have done something wrong.
  • our need for control over interactions with others, as well as our 'interpretive control' when the reason for our exclusion is ambiguous."
  • may threaten our need to maintain our belief in a meaningful existence, because it reminds us of our fragile temporary existence and even our own death.
Trump, D., & Schwartz T. (2005).  Trump: The Art of the Deal. Ballantine Books.
"Most people are surprised by the way I work. I play it very loose. I don't carry a briefcase. I try not to schedule too many meetings. I leave my door open. You can't be imaginative or entrepreneurial if you've got too much structure. I prefer to come to work each day and just see what develops."
Godin, S. (2005).  The Big Moo: stop trying to be perfect and start being remarkable.
"Remarkable artists are always trying to find ways to put their own signatures on their work. They try to tell their own story. They simply can't perform like everyone else. The message: Be like an artist. Better still, be an artist." (p. 71)
Lindner, K. (2005).  Crunch Time: 8 Steps to Making the Right Life Decisions at the Right Times.
"Through experience and observation, I've learned and counselled that people who are hostile and belligerent often have developed their 'offensive' posture as a form of defense. These individuals lash out to keep people from further hurting them, possibly discovering and uncovering their vulnerability, and/or from seeing how hurt and rejected they truly feel. Time and again, their defensive behavior is used as a buffer to protect the raw feelings hidden within. In essence, these individuals appear to believe that: 'If I attack you first, I might scare you off, and you won't get to me. Thus, I'm safe for the moment from hurt, disappointment, rejection, etc. Safe from people seeing the truth.'
Another defensive strategy that I deal with on a regular basis is that of withdrawal or apathy. In these cases, individuals appear to withdraw from life and/or appear not to care, in order to conceal their low self-esteem and their intense fear of feeling more rejection and pain. These individuals, in some respects, take the opposite approach in order to protect themselves. They get out of the game altogether. If they don't get up to bat in the game of life, they can't strike out. If they don't put themselves into the contest, they can't be judged—and be rejected. These individuals appear as if—or say—they don't care. But deep down, they care, and once cared—big time. But as a result of past experiences of perceived or real rejection, they've chosen to never let themselves, or their expectations be rejected or dashed again. By withdrawing from it all, they're better safe than sorry." (p. 197)
Carlson, R. (2005).  Don't Sweat the Small Stuff...And It's All Small Stuff: Simple Things To Keep The Little Things From Taking Over Your Life.
"At times you are going to use bad judgement, say something wrong, offend someone, criticize unnecessarily, be too demanding, or act selfishly. The question isn't whether you will make these mistakes—we all do. The question is, Can you admit to them?" (p. 187)
Greenwald, M. (2005).  Facing the Beasts: Everybody’s a Critic. 2011,
"Everyone I meet has their own baggage of humanity, foibles that I would find it easy to criticize. But if I can reduce the amount of critical aggression I bring to a situation, my relationships become easier."
Sweeney, J. (2005).  Innovation at the Speed of Laughter: 8 Secrets to World Class Idea Generation.
"Unfortunately some individuals who are full of wonderful and innovative ideas may be viewed as sullen, non-participating appendages, disconnected or, worse yet, lazy. Perhaps the real truth is that they are being asked to create ideas (already an emotional risk) in a way that is not suited for their style or comfort with focus. A drastic example of this sort of misclassification is Albert Einstein, who was labelled by many as lazy and arrogant by traditional academic standards of the time because he preferred a process of discovery and innovation that was isolated and introspective."
Toseland, R. W., & Rivas R. F. (2005).  An introduction to group work practice.
"The scapegoat, for example, receives much negative attention and criticism from the group because the member is blamed for a host of defects and problems. According to Schulman (1999), members attack the portion of a scapegoat's behavior that they least like about themselves." (p. 235)
Kay, A. (2005).  Life's a Bitch and Then You Change Careers: 9 Steps to Get You Out of Your Funk & on to Your Future.
"I define career as a combination of:
  • The particular occupation you choose to pursue and train for that is a significant part of your life and may or may not fit who you are
  • The activities, experience, and knowledge you accumulate; skills you develop and progress you make while you're in that occupation" (p. 13)
Shutt, T. B. (2005).  Monsters, Gods, and Heroes: The Epic in Literature.
"So it's a strife here, in a way, between position—between the CEO and the top salesman; between the principal and the best teacher; between Miller Huggins, the manager, and Babe Ruth, the best baseball player who ever lived; between the person who can really do it, and the person who is in charge. Those are incommensurable excellences, and then and now they often come into conflict. So here—that is the rage within the rage, the conflict within the conflict, that Homer is interested in chronicling."1

(C)2014 CC-BY-NC 3.0, workcreatively.org