Hodson, R., & Sullivan T. A.
(1995).
Social Organization of Work.
"In contrast [to bureaucratic rigidity], the conditions that have been found to promote innovation and change include the decentralization of power, low levels of formalization, equity of rewards, low emphasis on volume, low emphasis on cost-cutting, and high levels of job satisfaction (Hall, 1991). In brief, excessive bureaucracy and hierarchy may interfere with productivity rather than promote it. At some point excessive rationality becomes irrational. (Ritzer, 1993)" (p. 199)