Nuts! : Southwest Airlines' Crazy Recipe for Business and Personal Success

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Title Nuts! : Southwest Airlines' Crazy Recipe for Business and Personal Success
Publication Type Book
Pub Year 1998
Authors Freiberg, J., & Peters T. J.
Publisher Broadway Books
Keywords curiosity, environment, learning, passion, risk, ROWE
Notes curiosityCURIOSITY FUELS LEARNING
Do you ever wonder how little kids learn? They try things. Their curiosity is uninhibited. Free from the constraints of a 'We've always done it this way' or 'It'll never work' kind of world, they get great joy out of putting the wheels of exploration and experimentation in motion. Their minds are free to wander. Totally enthralled, they exhibit a refreshing sense of wonder while they learn." (p. 113)
environment"Southwest really doesn't care how people get the job done....The people of Southwest Airlines have chosen to create an atmosphere in which the childlike curiosity and enthusiasm in every employee is not only welcomed, it is sought after and drawn out. In an environment in which intuition is trusted and seemingly crazy ideas are routinely explored, learning has become a way of life." (p. 127)
risk"The costs of getting burned once in a while are insignificant compared to the benefits that come from people feeling free to take risks and be creative." (p. 134)
URL http://books.google.com/books?id=y7vDgA1cueoC