Human Relations in Organizations

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Title Human Relations in Organizations
Publication Type Book
Pub Year 1993
Authors Costley, D. L., Santana-Melgoza C., & Todd R.
Publisher South-Western College Pub
Keywords bureaucracy, humanness, individuality, machine, motivation, objectification
Notes bureaucracy, objectification"One approach in dealing with the problems of individual versus organization in the bureaucratic model is to develop an impersonal approach to human relations. Managers become more impersonal in their dealings with employees and attempt to ignore individual differences and focus on the task accomplishments. This leads to individual dissatisfaction because the employees believe that the organization is impersonal and is using them like a machine." (p. 75)
motivation"When employees feel good about their jobs, it is primarily because of the nature of the work itself." (p. 250)