| Title | Human Relations in Organizations |
| Publication Type | Book |
| Pub Year | 1993 |
| Authors | Costley, D. L., Santana-Melgoza C., & Todd R. |
| Publisher | South-Western College Pub |
| Keywords | bureaucracy, humanness, individuality, machine, motivation, objectification |
| Notes |
bureaucracy, objectification"One approach in dealing with the problems of individual versus organization in the bureaucratic model is to develop an impersonal approach to human relations. Managers become more impersonal in their dealings with employees and attempt to ignore individual differences and focus on the task accomplishments. This leads to individual dissatisfaction because the employees believe that the organization is impersonal and is using them like a machine." (p. 75) motivation"When employees feel good about their jobs, it is primarily because of the nature of the work itself." (p. 250) |
