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Simon, S. B., & Simon C. (1989).  Getting Unstuck: Breaking Through Your Barriers to Change.
"Cooperation increases when your criticism decreases. If negative criticism worked, you would not spend so much of your time nagging, complaining, and repeating yourself. The next time you feel the urge to criticize—STOP. Instead, ask yourself: Will what I am about to say really help the other person? Will it really get me more of what I want? Is the damage it might do to my relationship in the long run worth the short-term benefit of being right or feeling superior to the person I am about to criticize?" (p. 212)
Sinetar, M. (1998).  The Mentor's Spirit : Life Lessons on Leadership and the Art of Encouragement.
"There is a clear link between mentoring and the unleashing of leadership power. New managers frequently experience self-doubts when needing to control their work team's outcomes. Yet early in a career nothing is more natural than wanting control over results. Mentors can help proteges notice their cultural programming: Have they learned to be excessively docile? Are they able to say no or do they get pushed around? Or are they bullies? The young, unaware that creativity needs autonomy in the sphere of expertise, may thwart their finest impulses. The desire to retain creative control over work is often a sign that one is tending toward self-actualization. Shaping outcomes, carving out privacy, or protecting independence are elementary aims of inventive sorts." (p. 122)
Smith, G. (2000).  Work Rage: Identify the Problems, Implement the Solutions.
"Ocassionally, I encounter and organization that really does practice what it preaches, or 'walks the talk'. But I can say with great certainty that the companies that really do a lot of talking and walking are few and far between. There is a lot of talking but very little walking out there in the big wide world of management.
The potential for rage in these controlling organizations is going to be higher, and for several reasons. When you have a mentoring, coaching, and collaborative management style, employees tend more toward higher productivity, efficiency, and effectiveness, and there is a happier workplace atmosphere. Conversely, when there is a domineering, controlling, or even bullying environment, the employees feel threatened, are less productive, feel highly stressed and are unhappy." (p. 53)
Smye, M. D. (1998).  Is It Too Late to Run Away and Join the Circus?: Finding the Life You Really Want.
"'I get myself up in the morning. I shave my face. I dress in my clothes. I go to my office. I do my work. I come back to my house. But I feel like I'm only doing an imitation of myself, and it's not a terrific impersonation.'"
Solomon, M. (1990).  Working With Difficult People.
Phenomenal advances in technology have led to a demand for speedier production. Couple that with hiring and firing in the labor market, and stress may become overwhelming. Even patient people can appear apoplectic."
Solzhenitsyn, A. (2007).  The Gulag Archipelago Abridged: An Experiment in Literary Investigation (P.S.).
"So, what is the answer? How can you stand your ground when you are sensitive to pain, when people you love are still alive, when you are unprepared?
What do you need to make you stronger than the interrogator and the whole trap?
From the moment you go to prison you must put your cozy past firmly behind you. At the very threshold, you must say to yourself: 'My life is over, a little early to be sure, but there's nothing to be done about it. I shall never return to freedom. I am condemned to die—now or a little later. But later on, in truth, it will be even harder, and so the sooner the better. I no longer have any property whatsoever. For me those I love have died, and for them I have died. From today on, my body is useless and alien to me. Only my spirit and my conscience remain precious and important to me.'
Confronted by such a prisoner, the interrogation will tremble.
Only the man who has renounced everything can win that victory."
Not to make light of Solzhenitsyn's very real and horrifying account, this passage reminded me of the following quote from Pritchett1: "Visionaries have to come to work willing to be fired. That's the price you must pay. You've got to be willing to take chances, to speak up, to rattle cages, to challenge the basic premises, to suggest a better way of doing things."
Staff, I. B. S. (2002).  New International Bible.
"A good name is more desirable than great riches; to be esteemed is better than silver or gold." (Proverbs 22:1)
Stein, H. F. (2001).  Nothing personal, just business: a guided journey into organizational darkness.
"Witnessing, bearing witness, and writing for others to see and hear—these are the beginning of hope for genuine change. If I cannot alter what I see, I can at least attest to the fact that it happened and is still happening." (p. xvi)

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