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Rubenstein, H. R., & Grundy T. (1999).  Breakthrough Inc. : High Growth Strategies for Entreneurial Organizations.
"Conversation is the most powerful peacetime business and organizational tool ever devised....While others stress the word communication, to us the word conversation is the better approach for two reasons. First, communication, as the word is normally used in everyday life, is usually one-sided. Second, conversation implies an exchange of views, or as Julio Olalla says, 'a changing together'. Third, communication focuses on the act of getting an already designed and known message out, while conversation implies two or more people jointly seeking some knowledge, truth, or strategy that they individually have not figured out entirely." (p. 153)
Levine, R., Weinberger D., & Locke C. (2000).  The Cluetrain Manifesto : The End of Business As Usual.
"Conversations are where intellectual capital gets generated. But business environments based on command-and-control are usually characterized by intimidation, coercion, and threats of reprisal. In contrast, genuine conversation flourishes only in an atmosphere of free and open exchange." (p. 15)
Whyte, D. (2002).  Crossing the Unknown Sea: Work as a Pilgrimage of Identity.
"For real conversation we need a real language. To my mind that is the language not enshrined in business books or manuals but in our great literary traditions. Keats or Wordsworth, Emily Dickinson or Mary Oliver often say more in one line about the invisible structures that make up the average workday than a whole shelf of contemporary business books."
Senge, P. M. (1990).  The Fifth Discipline.
"First, everyone involved must truly want the benefits of dialogue more than he wants to hold onto his privileges of rank. If one person is used to having his view prevail because he is the most senior person, then that privilege must be surrendered in dialogue. If one person is used to withholding his views because he is more junior, then that security of nondisclosure must also be surrendered. Fear and judgment must give way." (p. 228)
Simmons, A. (1999).  A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work.
"Dialogue gives us an opportunity to balance the emphasis we have placed on doing and blend it with a reflective stage to consider together who we are being and what that means. Much of our contact with other human beings occurs at work, and to pretend that we need only concern ourselves with the doing part is to miss a big piece of the equation. Dialogue brings us back to the important conversations that can dispel the fears, overcome the distrust, and release the passions we want to bring to the work we do together. We discover that what we have together is more powerful and resilient than the dangerous truths from which we hide. We find that facing those dangerous truths builds an esprit de corps that is not possible with a less courageous group." (p. 198)
Schrage, M. (1990).  Shared Minds: The New Technologies of Collaboration.
"Concealing or revealing, uttered or written, language is so powerful and so fundamental to what makes us human that leading philosophers and scientists argue that it is at the very core of culture. The right words at the right time can make all the difference in the world. So can the ill-timed phrase and tired cliche. Language matters. It's the raw material of collaboration." (p. 74)
Friedman, S. D. (2013).  Total Leadership: Be a Better Leader, Have a Richer Life. 284. Abstract
"If you approach your dialogues with a spirit of inquiry—if you want to learn, not argue—you will likely open up new pathways." (p. 109)

See also: engagement, cooperation, democracy, activism, conflict

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SKOS Concept Scheme

SKOS concepts and relations

Concept Scheme: business culture/management vocabulary

URI: business culture/management vocabulary


  • Concept: dialogue
    • preferred: dialogue
    • alternate: conversation
    • related: engagement
    • related: cooperation
    • related: democracy
    • related: activism
    • closeMatch:
    • keyword-130
    • antonym: conflict
    • linked content:
      • sense: dialog
      • sense: dialogue
      • sense: duologue
      • dialogue
      • in scheme:
      • gloss: a conversation between two persons
      • hyponym of:
      • synset id: 107136206
  • W3C SKOS spec
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