Biblio

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Cohen, D. (2004).  One Who Is Not Busy, The: Connecting with Work in a Deeply Satisfying Way.
As taskdoers, worker bees, we hit one note and play it over and over again. We bury ourselves in activity the way substance abusers bury themselves in drink or drugs; no matter how many things we race to do during the day, there's always something more to be done. When there is a threat of hurt or disappointment due to circumstances beyond our control, there's no time to feel it. The monthly sales figures have to be calculated, the client gifts selected and sent, the copier contract gone over, the boardroom reserved for a partners meeting. The substance abuser's overall feeling is unpleasant enough—frantic, uneasy—but he does manage to avoid the real lows: the grief, the anger, the disillusionment." (p.97)
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Buckingham, M., & Clifton D. O. (2001).  Now, Discover Your Strengths.
"These are the two assumptions that guide the world's best managers:
1. Each person's talents are enduring and unique.
2. Each person's greatest room for growth is in the areas of his or her greatest strength." (p. 8)
Carter, J. (1989).  Nasty People: How to Stop Being Hurt by Them Without Becoming One of Them.
"A punch in the nose is obvious, and it heals. However, an attack on self-esteem—at the right moment and in the right way—can last a lifetime." (p. 9)
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Cusumano, M. A. (1995).  Microsoft Secrets: How the World's Most Powerful Software Company Creates Technology, Shapes Markets, and Manages People.
"That's the whole craft-versus-engineering thing. Even in engineering, you can't build a bridge by reading a bunch of books, no matter how many books about building bridges you've read. (Steven Sinofsky, former technical assistant to Bill Gates)." (p. xv)
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Caroselli, M. (2002).  Leadership Skills For Managers.
"W. Edwards Deming, one of the founding fathers of the quality movement, asserted that employees are rightfully entitled to the 'pride of workmanship'. Essential to that pride are job security, expectations, clear communications, and the proper tools." (p. 7)
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Chomsky, N., & Barsamian D. (1994).  Keeping the Rabble in Line: Interviews with David Barsamian.
"Any form of concentrated power, whatever it is, is not going to want to be subjected to popular democratic control or, for that matter, to market discipline. Powerful sectors, including corporate wealth, are naturally opposed to functioning democracy, just as they're opposed to functioning markets, for themselves, at least. It's just natural. They do not want external constraints on their capacity to make decisions and act freely. It entails that the elites will be extremely undemocratic." (p. 242)
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Cummings, T. G., & Molloy E. S. (1977).  Improving Productivity and the Quality of Work Life.
Report on a workplace study authored in 1972:
"The man doing the job is the one to say what time is likely to be wasted. Also, the man who not is pressed, rushed into missing breakfast, or subjected to a guilty conscience by being late is far more likely to really contribute to a team's performance.
Finally, it says, 'Flexible working is something that will inevitably be adopted in the future, and management have the choice of leading towards a situation which they have helped create, or being compelled to accept something not to their liking.'"
Cox, A. M. (2003).  I Am Never Lonely: A brief history of employee personality testing.
"This first boom in personality testing reached its apogee with Henry C. Link's Employment Psychology, in 1919, in which he proclaimed:
'The ideal employment method is undoubtedly an immense machine which would receive applicants of all kinds at one end, automatically sort, interview, and record them, and finally turn them out at the other end nicely labeled with the job which they are to do.'
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Costley, D. L., Santana-Melgoza C., & Todd R. (1993).  Human Relations in Organizations.
"One approach in dealing with the problems of individual versus organization in the bureaucratic model is to develop an impersonal approach to human relations. Managers become more impersonal in their dealings with employees and attempt to ignore individual differences and focus on the task accomplishments. This leads to individual dissatisfaction because the employees believe that the organization is impersonal and is using them like a machine." (p. 75)
Carnegie, D. (1981).  How to Win Friends and Influence People.
"If some people are so hungry for a feeling of importance that they actually go insane to get it, imagine what miracle you and I can achieve by giving people honest appreciation this side of insanity." (p. 58)
Bloomfield, H. H., & Cooper R. K. (1997).  How to Be Safe in an Unsafe World : A Guide to Inner Peace and Outer Security.
"If your intention is to creatively resolve everyday clashes that occur at home, on the street, or in the workplace, a willingness to understand the other side is essential. Remember, your goal in many situations is not to win arguments, not to prove your point; your goal is to be and feel safe." (p. 78)
Carter, R. W., & Golant S. K. (1999).  Helping Someone with Mental Illness.
"Work fulfills many needs. It creates structure and meaning in our lives, gives us a sense of accomplishment, provides income and security, and also affords us the chance to socialize with friends and colleagues and to feel as if we belong to a community." (p. 102)
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