Burger, C.
(1966).
Survival in the Executive Jungle.
"One executive who decided that, after all, every major company president already had his own corporate aircraft, topped them all by arranging round-trip helicopter transportation from his front lawn directly to the company parking lot each morning and evening. To the board of directors he provided many rationalizations: the helicopter conserved his precious time and energy; it wasn't that much more expensive than a chauffeured limousine. The true reason, of course, was that it gave him a feeling of importance that no amount of money could supply." (p. 170)
Bowker, G. C., & Star S. L.
(2000).
Sorting Things Out: Classification and Its Consequences.
"Information technology operates through a series of displacements, from action to representation, from the politics of conflict to the invisible politics of forms and bureaucracy. Decades ago, Max Weber wrote of the iron cage of bureaucracy. Modern humans, he posited, are constrained at every juncture from true freedom of action by a set of rules of our own making. Some of these rules are formal, most are not. Information infrastructure adds another level of depth to the iron cage. In its layers, and in its complex interdependencies, it is a gossamer web with iron at its core." (p. 320)
Buckley, W.
(1967).
Sociology and modern systems theory..
"As in any organization, rules were selectively evoked, broken, or ignored to suit the defined needs of personnel. Higher administrative levels, especially, avoided periodic attempts to have the rules codified and formalized, for fear of restricting the innovation and improvisation believed necessary to the care of patients. Also, the multiplicity of professional ideologies, theories, and purposes would never tolerate such a rigidification." (p. 150)
Bok, S.
(1989).
Secrets : On the Ethics of Concealment and Revelation.
"The alarms of whistleblowers would be unnecessary were it not for the many threats to the public interest shielded by practices of secrecy in domains such as law, medicine, commerce, industry, science, and government. Given these practices, whistleblowers perform an indispensable public service; but they do so at great human cost, and without any assurance that they uncover most, or even the worst, abuses. While they deserve strong support in their endeavors, every effort should therefore be made to combat the problems they signal by other means." (p. 228)