Deming management at work

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Title Deming management at work
Publication Type Book
Pub Year 1991
Authors Walton, M.
Publisher Perigee Trade
Keywords leadership
Notes leadership"In the words of W. Edwards Deming, 'The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people do a better job with less effort.' " (p. 236)