The Deming Management Method

Printer-friendly versionPrinter-friendly version
Title The Deming Management Method
Publication Type Book
Pub Year 1988
Authors Walton, M.
Publisher Perigee Books
Keywords appraisal, fear
Notes fear"Fear takes a horrible toll. Fear is all around, robbing people of their pride, hurting them, robbing them of a chance to contribute to the company. It is unbelievable what happens when you unloose fear." (p. 73)
appraisalThe Seven Deadly Diseases
"3. Evaluation by performance, merit rating, or annual review of performance. The effects of these are devastating-teamwork is destroyed, rivalry is nurtured. Performance ratings build fear, and leave people bitter, despondent, and beaten." (p.36)
See also in particular: 1 (Deming1982)