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Layton, M. (1999).  The Long Road to Forgiveness.
"In contrast to justice and acceptance, forgiveness is not only the recovery of our spirit, but also the enlargement of that spirit—somehow, some way—to imagine the humanity of the injuring person. And why would we want that?
In a great injury, something is broken, psychologically or spiritually. The break not only erodes our sense of living in a fair world, corrupts our experience of our own worth, and fragments our control over our own lives and emotions; it also fundamentally damages our faith in the worthiness of others. It is that loss of the other that we absorb, and somehow transform, in forgiveness."
Senge, P. M., Kleiner A., Roberts C., Ross R., & Smith B. (1994).  The Fifth Discipline Fieldbook.
"When results don't turn out as expected, you and the other team members will need to master the art of forgiveness. Looking for someone to blame may mean abandoning the team's learning. Forgiveness means standing with the persons who were leading the experiment at hand, and helping the team determine what forces at play determined the unexpected outcomes. Forgiveness also means not holding the mistake as a trump card to be used at sometime in the future when politics would encourage it." (p. 357)
Jones, B. G. (1989).  A Fight to a Better End.
"It's hard to forgive someone who is abusive or spiteful to you. It's even harder to forgive someone who doesn't care whether or not he or she is forgiven." (p. 157)
Carlson, R., & Bailey J. V. (1997).  Slowing down to the speed of life : how to create a more peaceful, simpler life from the inside out.
"See forgiveness as a process, and know that it will get easier and easier each time the memory comes to mind. If you see the value of forgiveness and are willing to forgive, each time the memory comes to mind while you are in a state of healthy psychological functioning, the experience will be a little less painful." (p. 135)
Reina, D. S., Reina M. L., & Chagnon M. L. (1999).  Trust and Betrayal in the Workplace.
"The act of forgiveness which is an act of compassion is an act of creation in itself. It is the process of letting go that frees up our energy for more productive purposes. Forgiveness permits the rebuilding of trust to begin. ln this sense, trust is an act of creation. By making the first move to rebuild a relationship, by extending trust, we create trust. By being willing to forgive others who have broken trust with us, we begin to rebuild relationships. We are not talking about naively forgiving or granting blind trust here. We may forgive the person, but we won't forget the behavior that broke the trust." (p. 196)
Twerski, A. J. (2009).  Without a Job, Who Am I?: Rebuilding Your Self When You've Lost Your Job, Home, Or Life Savings.
"We remind ourselves that by acting on values such as compassion, honesty, and forgiveness, we realize our real worth—the worth that is deeper than that associated with job, career, or material success." (p. 10)
DeMars, N. (1998).  You want me to do WHAT?: when, where, and how to draw the line at work.
"Forgiving ourselves allows us to let go of the feeling that we must punish ourselves, or be punished by someone else. lt allows us to give up our feelings of self-hatred and self-loathing. Unless and until we forgive ourselves, we will be unable to ask for or accept the forgiveness of others in our community; and, without forgiveness, there will be no reconciliation." (p. 265)

See also: humanness, retribution, antipathy

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Concept Scheme: business culture/management vocabulary

URI: business culture/management vocabulary


  • Concept: forgiveness
    • preferred: forgiveness
    • definition: compassionate feelings that support a willingness to forgive
    • related: humanness
    • closeMatch:
    • keyword-221
    • antonym: retribution
    • antonym: antipathy
    • linked content:
      • in scheme:
      • gloss: compassionate feelings that support a willingness to forgive
      • hyponym of:
      • sense: forgiveness
      • synset id: 107554640
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