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Orsburn, J. D., Moran L., Musselwhite E., & Zenger J. H. (1990).  Self Directed Work Teams: The New American Challenge.
"The most potentially damaging kind of performance feedback at this stage is one-on-one feedback from manager to team member. Because that relationship carries so much emotional's important to find alternatives to manager-to-employee feedback wherever possible." (p. 135)

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