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Rath, T. (2006).  Vital Friends: the people you can't afford to live without.
"Undoubtedly, there are thousands of managers in the workplace who have no business bearing the responsibility for developing other people. Most of us have had a boss like this at one point or another. They make you miserable, less productive, and even diminish your physical health. But we have also found thousands of exceptional managers who have the opposite effect, and they have something in common: These great managers care about each of their employees as a real human being, not just a means to an end." (p. 63)

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