Biblio

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Book
Hersey, P., & Blanchard K. (1977).  Management of Organizational Behavior : Utilizing Human Resources.
"In our society today, there is almost a built-in expectation in people that physiological and safety needs will be fulfilled. In fact, most people do not generally have to worry about where their next meal will come from or whether they will be protected from the elements or physical danger. They are now more susceptible to motivation from other needs: People want to belong, be recognized as 'somebody', and have a chance to develop to their fullest potential. As William H. Haney has said:
'The managerial practice, therefore, should be geared to the subordinate's current level of maturity with the overall goal of helping him to develop, to require progressively less external control, and to gain more and more self-control. And why would a man want this? Because under these conditions he achieves satisfaction on the job at all levels, primarily the ego and self-fulfillment levels, at which he is the most motivatable.' " (p. 182)
Hennig, M., & Jardim A. (1977).  The managerial woman.
"It is healthy and natural for all persons, men and women, to live directly in both the instrumental and the affective worlds. The best example we can give to explain what we are talking about is to quote the man who said, 'My boss is the best boss I've ever had. When you go in there and she criticizes your work she makes sure you leave feeling you are a good and valuable person who wrote a bad report.'"
Harper, J. (2013).  Mobbed! A Survival Guide to Adult Bullying and Mobbing.
"But compassion is not about seeing the differences between ourselves and those who have harmed us. It's about recognizing the common features that make us human." (Kindle loc. 3147-3149)
Horney, K. (1950).  Neurosis and human growth: the struggle toward self-realization.
"If the word 'depersonalization' did not already have a specific psychiatric meaning, it would be a good term for what alienation from the self essentially is: it is a depersonalizing, and therefore a devitalizing process." (p. 161)
Edelman, R. C., Hiltabiddle T. R., Manz C. G., & Manz C. C. (2008).  Nice guys can get the corner office: eight strategies for winning in business without being a jerk.
"If there is an implicit agreement from the top down that excellence always comes first, then the primary criteria for judging ideas will always be excellence—not who talks the loudest or blows the most smoke." (p. 244)
Hanson, D. S. (1996).  A Place to Shine: Emerging from the Shadows at Work.
"After thirty years of practicing the art of leadership and listening to the students in my classes talk about their work, I have concluded that in order to shine in our work, we must be given the opportunity to love as well as to work. And both in the same place. We need to feel that we have the freedom to create, to develop our special gifts in ways that are unique to our calling. But we must also be given the opportunity to connect our gifts with others, to feel that our gifts, and thus our very selves, are confirmed by others who care about us."
Herr, P. (2009).  Primal Management: Unraveling the Secrets of Human Nature to Drive High Performance.
"Leaders who help employees master their professions provide a vital mental-health service because the penalty for being deemed incompetent is chronic, unremitting pain. As I said before, incompetency is not an option for skill-based creatures such as ourselves. Human beings are not designed to be lazy malingerers. Rather, we are designed to struggle, strive, and master the survival skills of the group." (p. 142)
Hirschorn, L. (1993).  The Psychodynamics of Organizations. (Howell S. Baum, Eric L. Trist, James Krantz, Carole K. Barnett, Steven P. Feldman, Thomas N. Gilmore, Laurence J. Gould, Larry Hirschorn, Manfred F.R. KetsDeVries, Laurent Lapierre, Howard S. Schwartz, Glenn Swogger, David A. Thomas, Donald R. Young, Abraham Zaleznik, Michael A. Diamond, Ed.).
"A wide variety of approaches that guide investigation of organizational life have openly and strongly challenged the assumption that organizations behave as rational systems." (p. xiv)
Hammer, M., & Champy J. (1994).  Reengineering the Corporation: A Manifesto for Business Revolution.
"We found that many tasks that employees performed had nothing at all to do with meeting customer needs—that is, creating a product high in quality, supplying that product at a fair price, and providing excellent service. Many tasks were done simply to satisfy the internal demands of the company's own organization." (p. 4)
Trompenaars, A., & Hampden-Turner C. (1998).  Riding the waves of culture : understanding cultural diversity in global business.
"In the original American concept of internal and external sources of control, the implication is that the outer-directed person is offering an excuse for failure rather than a new wisdom. In other nations it is not seen as personal weakness to acknowledge the strength of external forces or the arbitrariness of events." (p. 149)
Hawthorne, N., Bradley S. E., & Long H. E. (1978).  The Scarlet Letter: An Authoritative Text, Essays in Criticism and Scholars.
"A third group—'those best able to appreciate the minister's peculiar sensibility and the wonderful operation of his spirit upon the body'—see the letter as a psychic cancer that gradually manifested itself physically." —Roy R. Male (p. 334)

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