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Raving Fans: A Revolutionary Approach To Customer Service

Submitted by WorkCreatively on Sun, 08/16/2009 - 05:56
Title Raving Fans: A Revolutionary Approach To Customer Service
Publication Type Book
Pub Year 1993
Authors Blanchard, K., & Bowles S.
Publisher William Morrow
Keywords vision
Notes vision"A customer's vision has meaning only in the context of your own vision." (p. 52)
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