Brinkman, R., & Kirschner R.
(2002).
Dealing with people you can't stand: how to bring out the best in people at their worst.
"All of these intents, getting it done, getting it right, getting along, and getting appreciation have their time and place in our lives. Often, keeping them in balance leads to less stress and more success. To get it done, take care to get it done right. If you want it done right, avoid complications by making sure everyone is getting along. For a team effort to succeed, each party much feel valued and appreciated." (p. 19)
Barell, J.
(2003).
Developing More Curious Minds.
"[Colleen Rowley replied to the Senate Judiciary Committee], 'I go back to the "don't rock the boat, don't ask a question" problem.' Any question, she said, might be perceived as a 'complaint', or 'as a challenge to somebody higher up and they get mad or whatever' (Excerpts...,2002)." ...
"People who ask 'hard questions' too often have been fired because of their challenges to accustomed ways of thinking and doing business." (p. 6)