Dealing with people you can't stand: how to bring out the best in people at their worst
Submitted by Anonymous on Thu, 02/02/2012 - 23:10
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| Title |
Dealing with people you can't stand: how to bring out the best in people at their worst |
| Publication Type |
Book |
| Pub Year |
2002 |
| Authors |
Brinkman, R., & Kirschner R.
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| Publisher |
McGraw-Hill |
| Keywords |
appreciation, balance, laughter
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| Notes |
balance, appreciation"All of these intents, getting it done, getting it right, getting along, and getting appreciation have their time and place in our lives. Often, keeping them in balance leads to less stress and more success. To get it done, take care to get it done right. If you want it done right, avoid complications by making sure everyone is getting along. For a team effort to succeed, each party much feel valued and appreciated." (p. 19)
laughter"Another time, we were there when a CEO was complaining to his assistant how the employees in his company were inefficient, incompetent, and utterly incapable of doing a single thing right. His assistant, with a look of utmost earnestness on his face, suggested, 'You're right. Let's take them all outside, shoot them, and burn the building down!' The CEO laughed at this idea, then admitted, 'Alright, it isn't that bad!" (p. 166)
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| URL |
http://books.google.com/books?id=EWJA2K011mEC |
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