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Sheldon Bowles
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Blanchard, K.
, &
Bowles S.
(1993).
Raving Fans: A Revolutionary Approach To Customer Service
.
"A customer's vision has meaning only in the context of your own vision." (p. 52)
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Source URL (retrieved on
04/26/2024 - 20:35
):
http://workcreatively.org/biblio/author/1383