Theory Z: How American Business Can Meet the Japanese Challenge
Submitted by WorkCreatively on Thu, 04/23/2009 - 07:11
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Printer-friendly version| Title | Theory Z: How American Business Can Meet the Japanese Challenge |
| Publication Type | Book |
| Pub Year | 1981 |
| Authors | Ouchi, W. G. |
| Publisher | Addison-Wesley Pub (Sd) |
| Keywords | alienation, fairness, loyalty, treatment, unemployment |
| Notes |
loyalty"A Japanese company committed to lifetime employment will go to great lengths to build loyalty among its employees by ensuring fair and humane treatment. In the United States, by comparison, an alienated, disgruntled employee can be laid off during the next downsizing in the business cycle and thus represents only a short-term burden to the employer. The problem is purely one of incentives. People committed to long-term relationships with one another have strong commitments to behave responsibly and equitably towards one another." (p. 34) |