New Ways of Managing Conflict

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Title New Ways of Managing Conflict
Publication Type Book
Pub Year 1976
Authors Likert, R.
Publisher Mcgraw-Hill
Keywords conflict, leadership, supportiveness
Notes supportiveness"The leadership and other processes of the organization must be such as to ensure a maximum probability that in all interactions and all relationships with the organization, each member will in the light of his background, values, and expectations, view the experience as supportive and one which builds and maintains his sense of personal worth and importance." (p. 108)

Likert provided this quote from his book of 15 years earlier, "New Patterns of Management", and refers to it as the most fundamental of all his leadership principles.