The Human Equation: Building Profits by Putting People First
Submitted by WorkCreatively on Thu, 04/23/2009 - 07:10
Printer-friendly version
Title | The Human Equation: Building Profits by Putting People First |
Publication Type | Book |
Pub Year | 1998 |
Authors | Pfeffer, J. |
Publisher | Harvard Business School Press |
Keywords | accountability, expertise |
Notes |
accountabilityPfeffer reviews studies that "make a business case for managing people right". Among the factors that cause trouble for companies trying to implement such change, are: "Demands for accountability and reproducibility in results and decisions that destroy the benefits of expertise, which is inevitably dependent on tacit knowledge." (p. 132) |