The Human Equation: Building Profits by Putting People First

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Title The Human Equation: Building Profits by Putting People First
Publication Type Book
Pub Year 1998
Authors Pfeffer, J.
Publisher Harvard Business School Press
Keywords accountability, expertise
Notes accountabilityPfeffer reviews studies that "make a business case for managing people right". Among the factors that cause trouble for companies trying to implement such change, are: "Demands for accountability and reproducibility in results and decisions that destroy the benefits of expertise, which is inevitably dependent on tacit knowledge." (p. 132)