The Anxious Organization: Why Smart Companies Do Dumb Things
Submitted by WorkCreatively on Thu, 04/23/2009 - 07:10
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| Title |
The Anxious Organization: Why Smart Companies Do Dumb Things |
| Publication Type |
Book |
| Pub Year |
2002 |
| Authors |
Miller, J. |
| Publisher |
Facts on Demand Press |
| Keywords |
anxiety, blame
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| Notes |
blame"In organizations where anxiety is often expressed as blame, to avoid being blamed becomes a constant preoccupation. People attempt to preempt blame by sending each other memos recapitulating who did what and when. Their attention shifts from avoiding a potential problem to avoid being blamed for it." (p. 145)
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