| Title | The Anxious Organization: Why Smart Companies Do Dumb Things |
| Publication Type | Book |
| Pub Year | 2002 |
| Authors | Miller, J. |
| Publisher | Facts on Demand Press |
| Keywords | anxiety, blame |
| Notes | blame"In organizations where anxiety is often expressed as blame, to avoid being blamed becomes a constant preoccupation. People attempt to preempt blame by sending each other memos recapitulating who did what and when. Their attention shifts from avoiding a potential problem to avoid being blamed for it." (p. 145) |
