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(2002). Working in the Dark: Keeping Your Job While Dealing With Depression.
"People with depression can feel horribly isolated in the workplace simply because depression is barely spoken about—and when it is, it's usually as a liability or weakness rather than as an illness." (p. x)
(1995). Why Smart People Do Dumb Things: Lessons from the New Science of Behavioral Economics.
"Mature people develop—and enjoy—what Thorstein Veblen called 'the instinct of workmanship'. Oliver Wendell Holmes talked about pride in one's work: 'To hammer out as compact and as solid a piece of work as one can, to try to make it first rate.'—this is the goal of all mature people." (p.228)
(1995). Workplace diversity.
"We think minimizing distinctions makes sense. Research informs us that employees who feel 'out' or 'down' rather than 'in or 'up' also have less job satisfaction, less commitment, and less loyalty to their organization. As an individual manager or supervisor, you can minimize the scrambling after titles and perks by the way you behave. You might consider, for example, moving to a less desirable office space or eliminating some perks based solely on status. Managers who have tried this are often amazed at the positive results." (p. 110)
(1988). What Works at Work: Lessons from the Masters.
"The sunflower effect—doing what your boss wants you to do—is still very powerful in all organizations because the power in all organizations is significantly at the top. Conflicts at high levels in organizations reverberate all the way down, reflecting the displacement downward of that anger and hostility and once again reflecting power at the top." (p. 282)
(2011). Why chronic comparing spells career poison.
"To a certain extent, ambitious professionals have always engaged in what I refer to as reverse schadenfreude—being pained by other people's success."
(2011). Why Your Boss Is Wrong About You.
"Under such a system [of performance appraisal], in which one's livelihood can be destroyed by a self-serving boss trying to meet a budget or please the higher-ups, what employee would ever speak his mind? What employee would ever say that the boss is wrong, and offer an idea on how something might get done better?
Only an employee looking for trouble."
Only an employee looking for trouble."
(1998). Work & Rewards in the Virtual Workplace: A "New Deal" for Organizations and Employees.
"Thinking of work as if it were attached to time and space limits productivity." (p. 25)
(2001). The Working Life: The Promise and Betrayal of Modern Work.
"The flexible workplace can be a solution to the time problems families face, or it can be the root of their problems. We have gone from moving our homes into the organization to moving the organization into our homes. It again raises the question of whether life should be part of work or work part of life. Where do you go at the end of the day when you work at home?"
(1994). Why Climb the Corporate Ladder when You Can Take the Elevator? : 500 Secrets for Success in Business.
"Many corporations encourage independent thinking right up until the day they fire you for it." (p. 382)
(2001). What Do You Want to Do When You Grow Up?: Starting the Next Chapter of Your Life.
"Job burnout, write Maslach and Goldberg, with its feelings of frustration, ineffectiveness, or failure, is 'a particularly tragic endpoint for professionals who entered the job with positive expectations [and] enthusiasm.'" (p. 56)
(2011). Wounded By Reality: Understanding and Treating Adult Onset Trauma.
207. Abstract
"Finding a way to tell trauma is always a tricky business. Whether it's a memoir, a biography, or a narrative spoken to a therapist, finding the words to describe it, to relive it, to bear witness to it, and ultimately to make meaning of it, is no small feat. Sometimes words are too much, sounding shrill or mawkish; more often they are not enough, becoming numb and impersonal. Either way, meaning has been leeched out of them."
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