Biblio
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(1992). Selling the Dream: How to promote your product, company, or ideas, and make a difference using everyday evangelism.
"At great companies, management leaves the engineers alone. At good companies, management interferes but engineers ignore them. At lousy companies, management thinks it is the engineers. 'Engineers' is too specific a term here; I mean anyone who creates products, services, and projects." (p. 148)
(1992). Small Decencies : Reflections and Meditations on Being Human at Work.
"Our accomplishments are not too simple, mundane, and ordinary to merit a moment of glory. We deserve to have our fellow workers sing our song. We owe them a poem in their honor." (p. 160)
(1991). Statistics for Business & Economics.
(1990). Shared Minds: The New Technologies of Collaboration.
"As William James wrote in Great Men and Their Environment, 'The community stagnates without the impulse of the individual; the impulse dies away without the sympathy of the community.'" (p. xxiii)
(1990). Self Directed Work Teams: The New American Challenge.
"The most potentially damaging kind of performance feedback at this stage is one-on-one feedback from manager to team member. Because that relationship carries so much emotional baggage...it's important to find alternatives to manager-to-employee feedback wherever possible." (p. 135)
(1990). Shame & Guilt: Masters of Disguise.
"Children who grow up in shaming environments quickly learn that one must blame or be blamed. There are very few compromises in shaming environments. It often feels like we are playing 'emotional hot potato' in our adult relationships...Passing the blame to someone else is our attempt to protect an already injured self from more wounds." (p. 82)
(1990). Staying Employed: What You Must Do Today to Ensure You Have a Job Tomorrow.
"Working at home has become acceptable—in fact, fashionable—just in the last few years. Many people dream of not having to fight traffic or play office politics but instead staying home and doing their work on a computer." (p. 179)
(1989). Secrets : On the Ethics of Concealment and Revelation.
"The alarms of whistleblowers would be unnecessary were it not for the many threats to the public interest shielded by practices of secrecy in domains such as law, medicine, commerce, industry, science, and government. Given these practices, whistleblowers perform an indispensable public service; but they do so at great human cost, and without any assurance that they uncover most, or even the worst, abuses. While they deserve strong support in their endeavors, every effort should therefore be made to combat the problems they signal by other means." (p. 228)
(1989). Swim with the Sharks Without Being Eaten Alive.
"Genius may not always be associated with messiness, but the following words are very much to the point:
Picture to yourself the darkest, most disorderly place imaginable...blotches of moisture covered the ceiling; an oldish grand piano, on which the dust disputed the place with various pieces of engraved and manuscript music; under the piano (I do not exaggerate) an unemptied chamber pot; beside it a small walnut table accustomed to the frequent overturning of the secretary placed on it; a quantity of pens encrusted with ink, compared with which the proverbial tavern pens would shine; then more music. The chairs, mostly cane—seated, were covered with plates bearing the remains of last night's supper, and with wearing apparel, etc.That passage is found in The Lives of the Great Composers, by Harold C. Schonberg. It is Baron de Tremont's description of Beethoven's 'Office." (p. 141)
(1987). Software Engineering with ADA.
(1986). Stigma: Notes on the Management of Spoiled Identity.
"That which can be told about an individual's social identity at all times during his daily round and by all persons he encounters therein will be of great importance to him. The consequence of a presentation that is perforce made to the public at large may be small in particular contacts, but in every contact there will be some consequences, which, when taken together, can be immense. Further, routinely available information about him is the base from which he must begin when deciding what tack to take in regard to whatever stigma he possesses. Thus, any change in the way the individual must always and everywhere present himself will for these very reasons be fateful—this presumably providing the Greeks with the idea of stigma in the first place." (p. 48)
(1985). Shame: The Power of Caring.
"Defenses against shame are adaptive. They have been the client's only ways of surviving intolerable shame. Strategies of defense aim at protecting the self against further exposure and further experiences of shame. Several of the most prominent strategies are rage, contempt for others, the striving for perfection, the striving for power, and internal withdrawal. Both perfectionism and excessive power-seeking are strivings against shame and attempt to compensate for the sense of defectiveness which underlies internalized shame. None of these are unitary strategies; rather, they become expressed in unique and varied ways, with several often functioning together." (p. 128)
(1985). Stress Management: A Comprehensive Guide to Wellness.
"Are You Sitting on a Two-Legged Stool?
Most of us are striving for a happy and meaningful life. Balance is needed to achieve and maintain such a life. Balance means that you avoid building your life around one person or one thing, no matter how wonderful it may seem. If you do, no matter who or what it is, losing it could be devastating." (p. 186)
Most of us are striving for a happy and meaningful life. Balance is needed to achieve and maintain such a life. Balance means that you avoid building your life around one person or one thing, no matter how wonderful it may seem. If you do, no matter who or what it is, losing it could be devastating." (p. 186)
(1984). Scenes from Corporate.
"The men and women who work in middle management and technical jobs in corporations suffer from fear, but not from cowardice. Their ability to endure fear in the struggle to achieve happiness as it has been defined for them proves that they are not cowards. They lack options. They may move from corporation to corporation, but the systems in which they live do not change with the change of employment. As they grow older, even that illusory option disappears. Then they must choose between human alienation and their accustomed standard of living." (p. 284)
(1981). Stress/Unstress: How You Can Control Stress at Home and on the Job.
"The value of this Self Test for Stress Levels is that if you are getting totals of 300 or more, you are well-advised to take it easy for a year or so with any major life decisions. Not making a decision to change is an acceptable option."
(1979). The Social Psychology of Organizing.
"As criticisms first start to increase the person exerts more effort, concentration is already quite high, and quality improves. As the criticisms continue to increase there comes a point where the additional increments of effort are now canceled because the person can't concentrate. Beyond this point, the greater the number of criticisms, the lower the quality of performance." (p. 227)
(1978). The Scarlet Letter: An Authoritative Text, Essays in Criticism and Scholars.
"A third group—'those best able to appreciate the minister's peculiar sensibility and the wonderful operation of his spirit upon the body'—see the letter as a psychic cancer that gradually manifested itself physically." —Roy R. Male (p. 334)
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