Biblio

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1993
1994
Peters, T. J. (1994).  The pursuit of wow!: every person's guide to topsy-turvy times.
"Have you noticed?
Most good (neat, innovative, wild, woolly) 'stuff', large and small, happens in the boondocks, far, far, from corporate headquarters, corporate politics, and corporate toadying....
So how healthy is your fringe? How loony are its inhabitants?" (p. 301)
1995
Glass, J. M. (1995).  Psychosis and Power: Threats to democracy in the self and the group.
"It is critical that we take the 'different' into account, that we allow for its expression, refuse to be pushed into cynicism by negative passion, learn not to hate difference, respect the 'distinctive features' of what is other." (p. 9)
1996
Hanson, D. S. (1996).  A Place to Shine: Emerging from the Shadows at Work.
"After thirty years of practicing the art of leadership and listening to the students in my classes talk about their work, I have concluded that in order to shine in our work, we must be given the opportunity to love as well as to work. And both in the same place. We need to feel that we have the freedom to create, to develop our special gifts in ways that are unique to our calling. But we must also be given the opportunity to connect our gifts with others, to feel that our gifts, and thus our very selves, are confirmed by others who care about us."
Muchinsky, P. M. (1996).  Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology.
"In the evolution of work design, employees are becoming increasingly more controlled by situational factors as opposed to exerting control over their work environments. As the research on mental health and stress revealed, the reductions in self-regulation (feeling 'out of control') impairs psychological well-being (Murphy, Hurrell, and Quick, 1992)." (p. 324)
1997
Butler, J. (1997).  The psychic life of power: theories in subjection.
"If one is to oppose the abuses of power (which is not the same as opposing power itself), it seems wise to consider in what our vulnerability to that abuse consists." (p. 20)
1998
Mackay, H. B. (1998).  Pushing the Envelope: All the Way to the Top.
"Today, the numbers the phone company cares about are not on the clock but in the sales quotas. Salespeople can spend their working lives any way they care to, just so long as they hit their sales marks." (p. 295)
1999
2000
Murdock, R., & Fisher D. (2000).  Patient number one: a true story of how one CEO took on cancer and big business in the fight of his life. 328. Abstract
"There is always an uneasy truce between scientists and salesmen. Scientists want their product to be absolutely perfect before allowing it to be sold; salesmen want to get it out the door where it can start generating income as soon as possible. On occasion the truce is broken, usually over budgetary and resource issues." (p. 78)
2001
Bolton, F. (2001).  Pure Corba.
McGinty, S. M. (2001).  Power talk: using language to build authority and influence.
"Surprisingly, authority can also he established by humor. The speaker who can make light of a topic demonstrates comfort in the circumstances and familiarity with the issues. The humor of the stand-up comic or the joke-of-the-week belong on late-night TV. But researchers like Robert R. Provine, professor of neurobiology and psychology at the University of Maryland, Baltimore County, who study laughter and humor in common conversation, see laughter as 'social glue,' rather than a response to something inherently funny. Laughter binds speaker and listener. Most of the time, no one is telling jokes. But within the course of a conversation, tension is reduced and connections are made with humor. This is why when the boss laughs, everybody laughs."
2002

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