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Coens, T., & Jenkins M. (2000).  Abolishing Performance Appraisals: Why They Backfire and What to Do Instead.
"Like every other social intervention, individual goal setting brings unintended consequences. When individual performance goals are imposed on people through appraisal, invariably there are prescribed targets, measurements, deadlines, surveillance, and evaluation. These features undermine intrinsic motivation because they cause people to feel pressured and controlled. Individual performance goals often impede cooperation and the natural sense of teamwork. They precipitate bureaucratic behavior where goals become an end in themselves. When people fail to meet established goals, their confidence and self-esteem are eroded—they become discouraged, disheartened, and cynical, especially when the achievement of goals is tied to compensation or continued employment." (p. 95)
Weick, K. E. (1979).  The Social Psychology of Organizing.
"The danger of inappropriate intervention is especially likely if members mistakenly assume that people, rather than relationships, are the critical control points in an organization. The thrust of the organizing model is that it's easy to overmanage an organization and that is an excess rather than a deficiency of intervention that lies at the heart of many organizational problems." (p. 244)

See also: change, challenge

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SKOS Concept Scheme

SKOS concepts and relations

Concept Scheme: business culture/management vocabulary

URI: business culture/management vocabulary


  • Concept: intervention
    • preferred: intervention
    • definition: the act of intervening (as to mediate a dispute, etc.); "it occurs without human intervention"
    • related: change
    • related: challenge
    • closeMatch:
    • keyword-137
    • linked content:
      • sense: intercession
      • sense: intervention
      • intervention
      • in scheme:
      • gloss: the act of intervening (as to mediate a dispute, etc.); "it occurs without human intervention"
      • hyponym of:
      • synset id: 101240210
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