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Lundin, W., & Lundin K. (1998).  When Smart People Work for Dumb Bosses: How to Survive in a Crazy and Dysfunctional Workplace.
"This is not the first time you've heard how an evaluation report mashed the brains of an employee. Why so powerful? It's this. The assessment of performance comes from the one person above all others who can most affect the emotions of an employee, one's supervisor. That changes the meaning of everything. That document can alter reality: Good can become bad, up can become down, and smart become dumb." (p. 135)

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