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KetsDeVries, M. (1991).  Organizations on the Couch: Clinical Perspectives on Organizational Behavior and Change.
"The institutionalized work group accomplishes work in a routine and rational fashion. Procedure, rules, and regulations may take priority over quality of work, substance of product and service, and overall meaning and purpose of task accomplishment. Intra- and interorganizational boundaries are often rigid and inflexible. Bureaucratic administration replaces leadership." (p. 204)

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