Biblio

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Book
Handy, C. (1994).  The Empty Raincoat.
"If we are not machines, random accidents in the evolutionary chain, we need to have a sense of direction." (p. 263)
Rifkin, J., & Heilbroner R. L. (1994).  The End of Work: The Decline of the Global Labor Force and the Dawn of the Post-Market Era.
"NEARLY FIFTY YEARS AGO, at the dawn of the computer revolution, the philosopher and psychologist Herbert Marcuse made a prophetic observation—one that has come to haunt our society as we ponder the transition into the Information Age: Automation threatens to render possible the reversal of the relation between free time and working time; the possibility of working time becoming marginal and free time becoming full time. The result would be a radical transvaluation of values, and a mode of existence incompatible with the traditional culture. Advanced industrial society is in permanent mobilization against this possibility." (p. 221)
Heitler, S. M. (1990).  From Conflict to Resolution: Strategies for Diagnosis and Treatment of Distressed Individuals, Couples, and Families.
"The more an individual has been exposed to no-win situations, the more readily he assumes that other situations cannot be changed for the better. As a consequence, such individuals put out less effort to try to control new conflictual situations." (p. 89)
Haden Elgin, S. (1985).  The Gentle Art of Verbal Self-Defense.
"It ought to be true that the support structure and the job success would come of themselves, automatically, as a result of your being a good person who does your work properly. I am sorry to have to tell you that the game is not played that way. People who assume it is will be trampled upon and will usually never know what hit them." (p. 244)
Haden Elgin, S. (2000).  The Gentle Art of Verbal Self-Defense at Work.
"The majority of illnesses and disorders that develop in the workplace have emotional stress and their direct or indirect cause." (p. 125)
Halperin, D. A. (1989).  Group Psychodynamics: New Paradigms and New Perspectives.
"Sifneos coined the term alexithymia or 'the absence of words for feelings'. He described alexithymic patients as having an impoverishment of fantasy life, a constriction of emotional functioning, and a tendency to describe endless situational details or symptoms." (p. 171)
Hawken, P. (1988).  Growing a business.
"Like canny investors, employees know exactly how much of themselves they will invest in a given work situation before they feel taken for granted or ripped off. For pragmatic reasons of productivity and employee satisfaction, if for no other reason, I advise employee ownership. Nevertheless, it is not a panacea. lf it is instituted as a 'technique,' it has no meaning and can backfire. There is no point in sharing equity if it does not stem from your sense of fairness. If you are not a fair person, don't fake it. Employees resent hypocrisy more than greed.
Fairness is something people feel. You cannot fool workers with fancy titles, by calling people 'associates' or holding pep rallies, or by convoluted profit-sharing schemes that vest on the seventieth birthday. So often in business literature the question comes up as to what is the best way to treat your employees. It is a question with no meaning. The question you should always ask is what do you think of your employees. What you think about the people you work with will decide how you treat them, and will determine how you structure your company." (p. 114)
Hoover, J. (2003).  How to work for an idiot: survive & thrive– without killing your boss.
"The plan I suggest in this chapter is the old 'false identity' ploy. If you can't beat 'em, join 'em. Or make it appear as if you're joining 'em. Sometimes it's just no use fighting the system. Burn your personal fuel cells on things you have some control over and enjoy. If you're trapped in a culture of idiots with no possibility for improvement in your lifetime, you might as well blend in. Why burn yourself out?" (p. 32)
Homer, & Fagles R. (1990).  The Iliad. 712. Abstract
"Rage—Goddess, sing the rage of Peleus' son Achilles, murderous, doomed, that cost the Achaeans countless losses, hurling down to the House of Death so many sturdy souls, great fighters' souls, but made their bodies carrion, feasts for the dogs and birds, and the will of Zeus was moving towards its end. Begin, Muse, when the two first broke and clashed, Agamemnon lord of men and brilliant Achilles."
Hochheiser, R. M. (1998).  Its a Job Not a Jail: How to Break Your Shackles When You Cant Afford to Quit.
"What hurt me most was believing that my problem was caused by rotten bosses instead of by a stubborn me. Had I not been so bullheaded, I might have realized that although I would have preferred bosses that left me alone, what I really thirsted for was respect, fulfillment, and the opportunity to do work of which I could be proud." (p. 28)
Peterson, D. B., & Hicks M. D. J. (1996).  Leader as coach: strategies for coaching and developing others.
"Unlike soft clay that can be pressed into infinite shapes, people evolve from a stable core. They can change in degree and bend in new directions, but they are unlikely to change in dramatic ways, at least not quickly. Respect their judgement about their own limits. Carefully evaluate how much change and what kind of change is fair to expect, especially if you are aware of changes or problems in other parts of their life or if they begin to appear distressed and confused." (p. 48)

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