Biblio

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Book
Cowan, J. (1992).  Small Decencies : Reflections and Meditations on Being Human at Work.
"Our accomplishments are not too simple, mundane, and ordinary to merit a moment of glory. We deserve to have our fellow workers sing our song. We owe them a poem in their honor." (p. 160)
Charlesworth, E. A., & Nathan R. G. (1985).  Stress Management: A Comprehensive Guide to Wellness.
"Are You Sitting on a Two-Legged Stool?
Most of us are striving for a happy and meaningful life. Balance is needed to achieve and maintain such a life. Balance means that you avoid building your life around one person or one thing, no matter how wonderful it may seem. If you do, no matter who or what it is, losing it could be devastating." (p. 186)
Chang, R. Y. (1994).  Success through teamwork: a practical guide to interpersonal team dynamics.
"Not all team members are equally motivated to participate and be productive. In addition to motivating productive members, you must motivate average or nonparticipating members to increase their commitment to the team.
The following strategies can help you turn nonparticipating team members into active participants:
* Seek their advice
* Make them teachers
* Involve them in presentations
* Delegate 'star projects' " (p. 85)
Clark, A. D., & Perkins P. (1996).  Surviving Your Boss: How to Cope With Office Politics and Get on With Your Job.
"In any situation of change, conflict, or misunderstanding there is anger. Anger frequently masks fear. Fear in situations of conflict and change is very predictable. And with anger there is usually blame, for oneself and for others. Anger is one of the most destructive forces in the workplace today. It is ultimately a fatal emotion. Studies show that about 20 percent of us have hostility levels high enough to be dangerous—to our own health and to those around us. Hostility level is associated with increased smoking, drinking, eating, and weight gain. Hostility has long been a well-established contributor to coronary risk and heart disease, as well as myriad other illnesses.
It's likely you have experienced the relationship between anger, depression, resentment, and low self-esteem. You know about the aches and pains that come from tension. The fatigue and lack of joy that ensue as days are increasingly filled with the burden of frustration and suppressed rage." (p. 96)
Reina, D. S., Reina M. L., & Chagnon M. L. (1999).  Trust and Betrayal in the Workplace.
"Transformative trust occurs when the amount of trust within a team or organization reaches a critical point and increases exponentially, becoming self-generating and synergistic. Four core characteristics are usually present: conviction, courage, compassion, and community." (p. 155)
Cantor, D., & Thompson A. (2001).  What Do You Want to Do When You Grow Up?: Starting the Next Chapter of Your Life.
"Job burnout, write Maslach and Goldberg, with its feelings of frustration, ineffectiveness, or failure, is 'a particularly tragic endpoint for professionals who entered the job with positive expectations [and] enthusiasm.'" (p. 56)
Capozzi, J. M. (1994).  Why Climb the Corporate Ladder when You Can Take the Elevator? : 500 Secrets for Success in Business.
"Many corporations encourage independent thinking right up until the day they fire you for it." (p. 382)
Crandall, F. N., & Wallace M. J. (1998).  Work & Rewards in the Virtual Workplace: A "New Deal" for Organizations and Employees.
"Thinking of work as if it were attached to time and space limits productivity." (p. 25)
Ciulla, J. B. (2001).  The Working Life: The Promise and Betrayal of Modern Work.
"The flexible workplace can be a solution to the time problems families face, or it can be the root of their problems. We have gone from moving our homes into the organization to moving the organization into our homes. It again raises the question of whether life should be part of work or work part of life. Where do you go at the end of the day when you work at home?"
Coyne, T. (1998).  Your Life's Work.
"Most of the problems in the workplace today could be resolved by the unanimous application of the positive feelings of love, compassion, and respect." (p. 137)

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