| Title | Principle Centered Leadership |
| Publication Type | Book |
| Pub Year | 1992 |
| Authors | Covey, S. R. |
| Publisher | Free Press |
| Keywords | authoritarianism, change, management style, patience, rank |
| Notes |
change"If we use an authoritarian or benevolent authoritarian approach to problem-solving, we slip into a kind of condescending or vertical communication pattern. If people sense that we are 'talking down' to them or that our motive is to manipulate them into making a change, they will resist our efforts." (p. 222) patience"Exercise patience with others. In times of stress, our impatience surfaces. We may say things we don't really mean or intend to say--all out of proportion to reality. Or we may become sullen, communicating through emotion and attitude rather than words, eloquent messages of criticism, judgment, and rejection. We then harvest hurt feelings and strained relationships. Patience is the practical expression of faith, hope, wisdom, and love. lt is a very active emotion. It is not indifference, sullen endurance, or resignation. Patience is emotional diligence. It accepts the reality of step-by-step processes and natural growth cycles. Life provides abundant chances to practice patience--to stretch the emotional fiber--from waiting for a late person or plane to listening quietly to your child's feelings and experiences when other things are pressing." (p. 121) |
| URL | http://books.google.com/books?id=w4zCIPZrniQC |
