Pfeffer, J., & Sutton R. I.
(2013).
Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-based Management.
274.
Abstract
"As Dennis Bakke reminds us in his book Joy at Work, life is not just about performance, effectiveness, and efficiency. The very essence of being a sentient human being is the ability to make choices and take actions—to be responsible, in control of at least some aspects of our own life, and engaged in actively creating the world in which we live. To cede those tasks to others, even others who are benign and possibly wiser than us, is to deny the full experience of being fully human and alive." (p. 199)
White, S.
(2013).
An Introduction to the Psychodynamics of Workplace Bullying.
252.
Abstract
"For a scapegoat to become a victim, the group dynamics have to change. There needs to be a trigger, for example, an increase in anxiety levels due to a takeover or a restructuring of the organisation. If group members become more concerned about self-survival than about the group, the dynamics fragment. With little, or no, support from colleagues, an already burdened scapegoat would be vulnerable to attacks by group members who cope by projecting their anxieties on to others."