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Aguayo, R. (1991).  Dr. Deming: The American Who Taught the Japanese About Quality.
"Some writers call for greater accountability. The computer is seen as the sure way out of our problems by providing management with intricate details about each person's performance. All these views are wrong!" (p. 93)

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Source URL (retrieved on 04/18/2025 - 06:03): http://workcreatively.org/biblio/author/611