The Tipping Point: How Little Things Can Make a Big Difference
Submitted by WorkCreatively on Tue, 08/25/2009 - 23:19
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Printer-friendly version| Title | The Tipping Point: How Little Things Can Make a Big Difference |
| Publication Type | Book |
| Pub Year | 2002 |
| Authors | Gladwell, M. |
| Publisher | Back Bay Books |
| Keywords | accountability, behavior |
| Notes | accountability, behavior"The mistake we make in thinking of character as something unified and all-encompassing is very similar to a kind of blind spot in the way we process information. Psychologists call this tendency the Fundamental Attribution Error (FAE), which is a fancy way of saying that when it comes to interpreting other people's behavior, human beings invariably make the mistake of overestimating the importance of fundamental character traits and underestimating the importance of the situation and context. We will always reach for a 'dispositional' explanation for events, as opposed to a contextual explanation." |
| URL | http://books.google.com/books?id=WYWNPwAACAAJ |
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