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Hawthorne, N., Bradley S. E., & Long H. E. (1978).  The Scarlet Letter: An Authoritative Text, Essays in Criticism and Scholars.
"A third group—'those best able to appreciate the minister's peculiar sensibility and the wonderful operation of his spirit upon the body'—see the letter as a psychic cancer that gradually manifested itself physically." —Roy R. Male (p. 334)
Dyckman, J. M., & Cutler J. A. (2003).  Scapegoats at Work: Taking the Bull's-eye Off Your Back. 212. Abstract
"There is almost always some truth to the accusations against a scapegoat, but many other sins are laid against their name that rightly belong elsewhere. Punishing or excluding the scapegoat serves to relieve the system of the need to examine the structural problems of the system and of all concerned to explore their own participation in the problem. The ability of scapegoating to provide simple apparent 'solutions' to complex problems is part of its power." (p. 11)
Fromm, E. (1955).  The Sane Society.
"[Man] is part of the machine, rather than its master as an active agent. The machine, instead of being in his service to do work for him which once had to be performed by sheer physical energy, has become his master. Instead of the machine being the substitute for human energy, man has become a substitute for the machine. His work can be defined as the performance of acts which cannot yet be performed by machines." (p. 180)
Simmons, A. (1999).  A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work.
"In a strict hierarchy, when someone in power has the reputation for retribution, it would be irresponsible to encourage the discussion of dangerous truths. One time I believed a manager's self-description as 'open-minded and empowering.' Introducing dialogue into her group was a mistake. She was not open-minded and had a reputation for shooting the messenger. The result was agony—two hours of people squirming in their seats, eyes darting longingly toward the door, and no one daring to tell the truth." (p. 194)
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Kuhlmann, A. (2011).  Rock Then Roll: The Secrets of Culture-Driven Leadership.
"Nothing I can say will be more important to remember than this: you need an enemy. They can be real or imagined, but you need one." (p. 110)
Gates, B., Myhrvold N., & Rinearson P. (1995).  The Road Ahead.
"As behaviorists keep reminding us, we're social animals. We will have the option of staying home more because the [information] highway will create so many new options for home-based entertainment, for communications—both personal and professional—and for employment. Although the mix of activities will change, I think people will decide to spend almost as much time out of their homes." (p 206)
Cain, S. (2012).  The Rise of the New Groupthink.
"Research strongly suggests that people are more creative when they enjoy privacy and freedom from interruption."
Levy, R. M., Dorsen N., & Rubenstein L. S. (1996).  The Rights of People with Mental Disabilities: The authoritative ACLU guide to the rights of people with mental illness and mental retardation.
"A reasonable accommodation is an alteration in the work environment that will enable the employee to perform the essential functions of the job. The accommodation must be practicable and reasonable in terms of cost to the employer and ease of accomplishment; in the words of the ADA, it cannot be an 'undue hardship' to the employer. The accommodation can be physical, such as a ramp up a few steps or and amplification device on the telephone. For people with mental disabilities, the core of reasonable accommodation is an adjustment to the work environment that will enable the person to perform at a productive level. These can include such changes as:
  • Flexible scheduling
  • Reassignment to a different job
  • Changes in the physical location of work
  • Alterations in supervision
  • Unpaid leave for therapy
  • Sensitizing coworkers
There are many other kinds of accommodations that can be developed jointly by the employer and the employee and tailored to fit individual circumstances. Indeed, the ADA requires that reasonable accommodation be developed together in an 'informal, interactive process.' The employer can neither impose an accommodation ('Go to therapy or be fired') or demand that the employee devise one." (p. 159)
Trompenaars, A., & Hampden-Turner C. (1998).  Riding the waves of culture : understanding cultural diversity in global business.
"In the original American concept of internal and external sources of control, the implication is that the outer-directed person is offering an excuse for failure rather than a new wisdom. In other nations it is not seen as personal weakness to acknowledge the strength of external forces or the arbitrariness of events." (p. 149)
Pink, D. H. (2005).  Revenge of the Right Brain.
"Any job that can be reduced to a set of rules is at risk. If a $500-a-month accountant in India doesn't swipe your accounting job, TurboTax will. Now that computers can emulate left-hemisphere skills, we'll have to rely ever more on our right hemispheres."
Brock, F. (2004).  Retire on Less Than You Think: The New York Times Guide to Planning Your Financial Future.
"What I am opposed to is continuing to work when what you really want to do is retire or perhaps change course. This is especially true if you are burned out or in a dead-end job, as many people in their middle to late fifties find themselves." (p. 33)
Westhues, K., & Baldwin J. A. (2006).  The remedy and prevention of mobbing in higher education : two case studies.
"Far from being a slang expression, mobbing is the scientific term Leymann drew from the ethological studies of Nobel Laureate Konrad Lorenz (1967)1, to describe fanatic ganging up of managers and/or co-workers against a targeted worker, subjection of the target to a barrage of hostile communications, humiliations, threats, and tricks, toward the end of driving the target out of his or her job." (p. 2)

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