Biblio

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2005
Greenwald, M. (2005).  Facing the Beasts: Everybody’s a Critic. 2011,
"Everyone I meet has their own baggage of humanity, foibles that I would find it easy to criticize. But if I can reduce the amount of critical aggression I bring to a situation, my relationships become easier."
2006
Goleman, D. (2006).  Social Intelligence: The New Science of Human Relationships.
"Feeling secure, Kohlrieser argues, lets a person focus better on the work at hand, achieve goals, and see obstacles as challenges, not threats. Those who are anxious, in contrast, readily become preoccupied with the specter of failure, fearing that doing poorly will mean they will be rejected or abandoned (in this context, fired)—and so they play it safe." (p. 277)
2007
George, B., & Sims P. (2007).  True north: discover your authentic leadership.
"When you do not feel in a safe place, you cover your core self to protect it from exposure and harm, and you develop a false self." (p. 77)
2008
Gladwell, M. (2008).  Outliers: The Story of Success. 199. Abstract
"My wish with Outliers is that it makes us understand how much of a group project success is. When outliers become outliers it is not just because of their own efforts. It's because of the contributions of lots of different people and lots of different circumstances, and that means we, as a society, have more control about who succeeds—and how many of us succeed—than we think."
Gelb, M. J., & Miller-Caldicott S. (2008).  Innovate Like Edison: The Five-Step System for Breakthrough Business Success.
"The most innovative contemporary workplaces welcome humor and play and the most bureaucratic ones invariably take themselves too seriously. Overseriousness is a warning sign of mediocrity and bureaucratic thinking." (p. 124)
2009
Gonzales, L. (2009).  Everyday Survival: Why Smart People Do Stupid Things.
"If individual human beings can form forceful and persistent mental models, organizations or groups of people seem to be able to do so on an almost unimaginable scale. A person has secret doubts and fears. An organization has the emotional life of a reptile." (p. 93)

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