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(2004). The Brothers Karamazov.
(1999). Breakthrough Inc. : High Growth Strategies for Entreneurial Organizations.
"Conversation is the most powerful peacetime business and organizational tool ever devised....While others stress the word communication, to us the word conversation is the better approach for two reasons. First, communication, as the word is normally used in everyday life, is usually one-sided. Second, conversation implies an exchange of views, or as Julio Olalla says, 'a changing together'. Third, communication focuses on the act of getting an already designed and known message out, while conversation implies two or more people jointly seeking some knowledge, truth, or strategy that they individually have not figured out entirely." (p. 153)
(2005). The Big Moo: stop trying to be perfect and start being remarkable.
"Remarkable artists are always trying to find ways to put their own signatures on their work. They try to tell their own story. They simply can't perform like everyone else. The message: Be like an artist. Better still, be an artist." (p. 71)
(1989). Before It's Too Late: Employee Involvement, an idea whose time has come.
"When I started working in employee involvement I was completely unaware of the psychological implications. But then we began to observe behavior changes of the workers, and began to hear comments from their friends and spouses. We were experiencing a dramatic and powerful change that extended beyond the confines of the workplace. We were dealing with a concept that was affecting the whole person.
It was then, and only then, that we realized how tragic it is when a management system doesn't understand the need for recognition, for self-actualization, and job enrichment...and doesn't understand that how we treat people will largely determine how they respond and perform." (p. 85)
It was then, and only then, that we realized how tragic it is when a management system doesn't understand the need for recognition, for self-actualization, and job enrichment...and doesn't understand that how we treat people will largely determine how they respond and perform." (p. 85)
(1997). The Alchemy of Fear, How to Break the Corporate Trance and Create Your Company's Successful Future.
"One would expect that, when a group of bright people come together to make a decision or analyze a problem, their combined abilities would result in a group intelligence greater than that of any individual. Instead, most groups experience exactly the opposite—inverse intelligence. The resulting group intelligence is significantly less than that of any individual of the individuals within it." (p. 80)
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