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Dalziel, M., & Schoonover S. C. (1988).  Changing Ways: A Practical Tool for Implementing Change Within Organizations.
"A basic axiom of any change effort is that 'the further away the people defining the change are from the people who have to live with the change, then the more likelihood that the change will develop problems.'" (p. 59)

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Source URL (retrieved on 03/14/2025 - 14:36): http://workcreatively.org/biblio/author/588