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Mattiuzzi, P. G. (2014).  Pouring Salt on the Wound: Psychologists Identify the Effects of 'Institutional Betrayal'. Huffington Post. Abstract
"Institutional betrayal can involve acts of both omission and commission. Retaliation is the most obvious act of commission. A person complains and suddenly the organization turns hostile."

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Source URL (retrieved on 04/04/2025 - 22:44): http://workcreatively.org/biblio/author/2003