Biblio
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(2013). Mobbed! A Survival Guide to Adult Bullying and Mobbing.
"But compassion is not about seeing the differences between ourselves and those who have harmed us. It's about recognizing the common features that make us human." (Kindle loc. 3147-3149)
(2010). The Myths of Innovation.
246. Abstract
"Good managers of innovation recognize that they are in primary control over the environment, and it's up to them to create a place for talented people to do their best work." (p. 105)
(2009). The Miracles of Mentoring.
"Mentoring is a work of the heart. It is a desire to build community, to inspire hope, to share success, to enrich life." (p. 131)
(2009). Michael Moore: America's Teacher.
"But we spend eight to ten to twelve hours of our daily lives at work, where we have no say. I think when anthropologists dig us up 400 years from now—if we make it that far—they're going to say, 'Look at these people back then. They thought they were free. They called themselves a democracy, but they spent ten hours of every day in a totalitarian situation and they allowed the richest 1 percent to have more financial wealth than the bottom 95 percent combined.'
Truly they're going to laugh at us the way we laugh at people 150 years ago who put leeches on people's bodies to cure them."
Truly they're going to laugh at us the way we laugh at people 150 years ago who put leeches on people's bodies to cure them."
(2008). Making it All Work: Winning at the Game of Work and the Business of Life.
322. Abstract
"But to my thinking there is an inherent fallacy in affirming that 'life' and 'work' are mutually exclusive spheres. The truth is, when you are 'in your zone'—when time has disappeared and you're simply 'on' with whatever you're doing—there is no distinction between 'work' and 'personal'." (p. 58)
(2008). The Management Gurus: lessons from the best management books of all time.
(, Ed.).
"Finally, the traditional hierarchy—the pyramid structure of almost all organizations—has to be discarded. The traditional top-down method of leadership is wasteful and ineffective because a company's need to innovate continues to conflict with shared assumptions about loyalty and unquestioning obedience. This situation must change." (p. 269)
(2005). Monsters, Gods, and Heroes: The Epic in Literature.
"So it's a strife here, in a way, between position—between the CEO and the top salesman; between the principal and the best teacher; between Miller Huggins, the manager, and Babe Ruth, the best baseball player who ever lived; between the person who can really do it, and the person who is in charge. Those are incommensurable excellences, and then and now they often come into conflict. So here—that is the rage within the rage, the conflict within the conflict, that Homer is interested in chronicling."1
(2003). Managerial and organizational reality: stories of life and work.
"Defamation attempts to cut the reformer off from a potentially sympathetic following by attributing his attempts at reform to questionable motives, underlying psychopathology, or gross incompetence. This three-pronged attack is meant to blackmail the reformer into submission and to transform a sympathetic following into a mistrustful crowd of onlookers or an angry mob that feels resentful at having been deceived by the reformer." (p. 331, Rory O'Day)
(2002). Mac OS X for Unix Geeks.
(2001). Mac OS X Unleashed.
(2001). More Servlets and JavaServer Pages.
(2000). Managing Up! : 59 Ways to Build a Career-Advancing Relationship with Your Boss.
"It's obvious that you do bring elements of your true self to the job environment, though some bring more than others. But you aren't and can't be completely be your true self at work." (p. 73)
(1999). The Magic of Dialogue: Transforming Conflict into Cooperation.
"In traditional hierarchical arrangements, those at the top of the pecking order can afford to be casual about how well they understand those at lower levels. But when people are more equal, they are obliged to make a greater effort to understand each other. If no one is the undisputed boss anymore, and if all insist on having their views respected, it follows that people must understand each other." (p. 18)
(1999). Mobbing: Emotional Abuse in the American Workplace.
"But employees who are committed to their work are often very loyal. They believe in the goals of the organization. They care about the organization's reputation. They keep quiet, are ambivalent about taking action and may not readily seek assistance, inside or outside the organization. They suffer for a longer period. Rarely do such individuals reveal their personal agony. And often they do not understand the complex reality of their situation."
(1998). The Mentor's Spirit : Life Lessons on Leadership and the Art of Encouragement.
"There is a clear link between mentoring and the unleashing of leadership power. New managers frequently experience self-doubts when needing to control their work team's outcomes. Yet early in a career nothing is more natural than wanting control over results. Mentors can help proteges notice their cultural programming: Have they learned to be excessively docile? Are they able to say no or do they get pushed around? Or are they bullies? The young, unaware that creativity needs autonomy in the sphere of expertise, may thwart their finest impulses. The desire to retain creative control over work is often a sign that one is tending toward self-actualization. Shaping outcomes, carving out privacy, or protecting independence are elementary aims of inventive sorts." (p. 122)
(1997). Moths to the Flame: The Seductions of Computer Technology.
Often the computer's introduction leads to job loss, loss of job skills, and feelings of dehumanization. When a business uses computers, its employees become more interchangeable, more reliable, more controllable, and—usually—cheaper. The siren call of automation results in step-by-step changes in jobs to make them fit better into the maw of the beast. just as the industrial revolution turned artisans into factory hands, the information revolution is turning white-collar workers into machine tenders." (p. 118)
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