Biblio

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Whyte, D. (2002).  Crossing the Unknown Sea: Work as a Pilgrimage of Identity.
"For real conversation we need a real language. To my mind that is the language not enshrined in business books or manuals but in our great literary traditions. Keats or Wordsworth, Emily Dickinson or Mary Oliver often say more in one line about the invisible structures that make up the average workday than a whole shelf of contemporary business books."
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Syrett, M., & Lammiman J. (2002).  Creativity. Express Exec.
"Many of the most important tasks related to shaping and fostering ideas are not a 'mandated' part of a manager's role. The experimentation and play that is so important to creativity will not occur unless managers match what they say with what they and the organization do to reward and recognize risk taking, whether or not it is successful." (p. 85)
Silverman, L. L., & Propst A. L. (1998).  Critical SHIFT: The Future of Quality in Organizational Performance.
"Sometimes the search for a position in your organization that matches your desires leaves you empty-handed. In this situation you must make the decision to leave the organization or stay and create a new position if you believe it will add value. If you decide to stay, do not be deterred by those who tell you it will be impossible to create a new role. Our parents taught us 'Where there's a will, there's a way.' "
Shafritz, J. M., & Hyde A. C. (1987).  Classics of Public Administration.
"The philosophy of management by directive and control—regardless of whether it is hard or soft—is inadequate to motivate because the human needs on which this approach relies are today unimportant motivators of behavior. Direction and control are essentially useless in motivating people whose important needs are social and egoistic. Both the hard and the soft approach fail today because they are simply irrelevant to the situation." (p. 260)
Sanford, J. A. (1993).  C.G. Jung and the Problem of Evil: The Strange Trial of Mr. Hyde.
"To the extent that we are egocentric we live in fear, under a sense of constant threat. We also live out and fulfill only a small portion of our personalities, because the egocentric life is a cramped life. It is like living inside a walled, heavily defended castle. Here we try to feel secure, but it does not occur to us that our castle is also our prison." (p. 133)
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Roszak, T. (1986).  Cult of Information.
"The result [in Vonnegut's book Player Piano1] is a technocratic despotism wholly controlled by information technicians and corporate managers. The book raises the issue whether technology should be allowed to do all that it can do, especially when its powers extend to the crafts and skills which give purpose to people's lives. The machines are slaves, Vonnegut's rebellious engineer-hero insists. True, they make life easier in many ways; but they also compete with people. And 'anybody that competes with slaves becomes a slave.' As Vonnegut observes, 'Norbert Weiner, a mathematician, said all that way back in the nineteen-forties.'" (p. 11)
Rosenbluth, H. (1994).  The Customer Comes Second.
"Everybody has ideas, some better than others. But they live in people's minds. They need to be brought out, refined, tested, and implemented. Ideas are the lifeblood of a company. The weave the fabric of its future, but they're fragile.
"Ideas come to the curious—those who ask, "What would improve our lives?" But ideas have to be nurtured and cultivated. The stifling of ideas starts when we're young and told, "Just do it and don't ask why," or "That's just the way it is." Creativity and innovation aren't emphasized enough in our schools, homes, or professional lives, but people who seek these gifts can and will find them in the right environment." (p. 156)
Ray, M., & Myers R. (1986).  Creativity in business.
"People who don't understand where creatively successful individuals get their confidence and risk-taking ability don't know what you know about the devastating VOJ (Voice of Judgement). Judgement creates fear and destroys confidence. Judgement shows any alternative to be fraught with risk. Judgement says no to experimentation, discovery, trail-blazing. Judgement says 'Stay right here and like it.'" (p. 56)
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Peters, T. J. (1997).  The circle of innovation : you can't shrink your way to greatness.
"...wealth is not gained by perfecting the known, but by imperfectly seizing the unknown." (p. 30)
Pacey, A. (1985).  The Culture of Technology.
Harry Braverman draws an instructive comparison with the first industrial revolution. That was not primarily a technical revolution; there was no change in the nature of many processes, which were merely reorganized on the basis of the division of labour. Craft production was dismembered and subdivided so that it was no longer 'the province of any individual worker'. In the modem 'revolution' the whole system is transformed. New materials, techniques and machines are used in an effort 'to dissolve the labour process as a process conducted by the worker and reconstitute it as a process conducted by management'. The individual workman or operative is analysed almost as a piece of machinery; he or she is seen as a 'sensory device', linked to a 'computing mechanism' and 'mechanical linkages'. This, says Braverman, is what modern industry 'makes of humanity'; labour is 'used as an interchangeable part' and progress is seen as a matter of indefinitely increasing the number of tasks that can be carried out by machine. The final triumph is achieved when all the human components have been exchanged for mechanical or electronic ones." (p. 110)
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Morgan, G. (1989).  Creative Organization Theory.
"As we all know, bureaucracies are supposed to operate 'by the rules.' They are places where individual initiative, enterprise, and creativity are supposed to take second place—if they are permitted at all!—to the policies and procedures that have been defined or authorized by those in charge of the organization as a whole.

Weber observed that the bureaucratic approach to organization mechanized the process of administration, exactly as machines had routinized production in industry. And his writings make frequent reference to how this process of mechanization squeezes out the human dimension." (p. 49)


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