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Mackay, H. B. (1993).  Sharkproof: Get the Job You Want, Keep the Job You Today's Frenzied Job Market.
"So you got fired.
You can take the hurt and anger you feel and use it constructively. To prove they made a mistake when they let you go. Think. And do. Prove those critics wrong, wrong, wrong. Keep the vision of their pinched little faces handy, where you can get at them when you need them. Make them eat their words. Show them your stuff. Get mad. Get going. Get even.
Payback time is coming." (p. 248)
Mackay, H. B. (1990).  Beware the Naked Man Who Offers You His Shirt.
"You'll find politics in every office, and I'm including a two-person hot-dog stand in my definition of an office. People are always jockeying for position, and the kinds of people I'm talking about are the only three kinds I'm certain are out there: sharks, shark-bait, and shark-proof. Which one are you?" (p. 49)
Mackay, H. B. (2004).  We Got Fired!: . . . And It's the Best Thing That Ever Happened to Us.
"If I have one piece of advice to young people, it's to break rules. Let's first assume you are delivering way more than what is expected of you. You have to do much more than the expected to compete today, because there are plenty of people out there happy to do the minimum. If you are already overdelivering, and breaking a rule will help you deliver more, then go ahead. Ask yourself a question: Will breaking a rule really help everyone out, not just myself? Is the answer yes? Then go ahead and break the rule. I'm not talking about doing anything criminal or unethical. I mean not following some stupid policy or convention. You'll have more fun and everyone will learn more. Most of all, you'll deliver more." (p. 264)
Mackay, H. B. (1989).  Swim with the Sharks Without Being Eaten Alive.
"Genius may not always be associated with messiness, but the following words are very much to the point:
Picture to yourself the darkest, most disorderly place imaginable...blotches of moisture covered the ceiling; an oldish grand piano, on which the dust disputed the place with various pieces of engraved and manuscript music; under the piano (I do not exaggerate) an unemptied chamber pot; beside it a small walnut table accustomed to the frequent overturning of the secretary placed on it; a quantity of pens encrusted with ink, compared with which the proverbial tavern pens would shine; then more music. The chairs, mostly cane—seated, were covered with plates bearing the remains of last night's supper, and with wearing apparel, etc.
That passage is found in The Lives of the Great Composers, by Harold C. Schonberg. It is Baron de Tremont's description of Beethoven's 'Office." (p. 141)
Mackay, H. B. (1998).  Pushing the Envelope: All the Way to the Top.
"Today, the numbers the phone company cares about are not on the clock but in the sales quotas. Salespeople can spend their working lives any way they care to, just so long as they hit their sales marks." (p. 295)
Madow, L. (1974).  Anger.
"Some people unfortunately sacrifice their health and happiness on the altar of justice. Justice is an elusive ideal. If a situation bothers you, the best thing to do is to make the changes necessary for your own comfort. Insisting that blame be placed where it belongs and that the person at fault must be the one to change may only lead to further unhappiness." (p. 124)
Manning, G., Curtis K., & McMillen S. (1995).  Building Community: The Human Side of Work.
"The best organizations consider the unique characteristics of each person: the needs of some for stability and others for variety; the needs of some for latitude and others for structure; the dependable delivery of some and the creative ideas of others; the open-mindedness of some and the rigid allegiances of others. What is consistent is that all people are treated with respect and dignity."
Marrone, J., & Golowka E. (1999).  If work makes people with mental illness sick, what do unemployment, poverty, and social isolation cause?. Psychiatric Rehabilitation Journal. 23(2),  Abstract
"In fact, the change from the role of patient or client to a new role as worker in society is fragile at best. The journey to employment requires a more sensitive approach from all involved individuals (the worker, the professionals, family, and friends) to the extent that everyone can successfully leverage the potential and ability of the worker with an appreciation of the limitations that are part of the illness."
Mattiuzzi, P. G. (2014).  Pouring Salt on the Wound: Psychologists Identify the Effects of 'Institutional Betrayal'. Huffington Post. Abstract
"Institutional betrayal can involve acts of both omission and commission. Retaliation is the most obvious act of commission. A person complains and suddenly the organization turns hostile."
Maurer, H. (1981).  Not Working: an Oral History of the Unemployed.
"There are people in this book whose living rooms have turned into prisons without bars, and others who gleefully feel they have escaped jobs that were jails. There are people who have been broken by years of idleness, and others who have discovered emotional resources that allow them to endure—even, in a way, to triumph. In short, the men and women in this book vary enormously. Yet amid the variety there is a common feeling, stated with bitter clarity at times, only half spoken at others, and occasionally not yet formed as a thought but rather a troubled notion whispering behind the words. It is a crime that has been committed." (p. 1)
Maxwell, J. C. (2000).  Failing Forward: Turning Mistakes into Stepping Stones for Success.
"Why are people so hesitant to change? I believe that some, like Audubon, believe they are supposed to pursue a particular course of action for some reason—even though it doesn't suit their gifts and talents. And when they are not working in areas of strength, they do poorly." (p. 91)
McCarthy, J. (1995).  Dynamics of software development.
"Scapegoatism is a maladaptive, defensive reaction in which failure and other evils are magically warded off by finding someone to blame. The team will find a scapegoat instinctively as a way of preserving local functionality in spite of a deteriorating general situation." (p. 138)

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